Client onboarding, handled for you

Stop chasing clients for files, access details and information.

Clientovo collects everything you need from new clients, follows up when something is missing, and turns it into a clean project brief for your team.

Acme Marketing
Website redesign onboarding
74%
MISSING
  • Brand guidelines
  • Google Analytics access
  • Team headshots
NEXT FOLLOW-UP
Tomorrow, 10:00 AM · Scheduled
The problem

Client onboarding shouldn’t take 27 emails.

01

Clients forget things

Files, access details and information often arrive across multiple emails and messages.

02

Your team wastes time chasing

Account managers spend hours following up for missing information.

03

Projects start late

Missing assets and access details delay work before it even begins.

How it works

One link. Everything collected.

01

Send one onboarding link

Create a client onboarding request and send the customer one simple branded link.

02

Clientovo collects everything

Clients complete forms, upload files and provide the information your team needs.

03

Clientovo does the chasing

If something is missing, Clientovo follows up so your team doesn’t have to.

Once everything is collected, Clientovo turns it into a clean client brief for your team.
Features

Everything you need to make onboarding painless.

Client follow-ups

Clientovo follows up when information is missing, taking the chasing off your team’s plate.

Custom onboarding forms

Create different onboarding processes for different services.

File collection

Keep client assets and documents in one organised place.

Progress tracking

See exactly what each client has completed and what is still missing.

Structured client briefs

Turn onboarding responses into a clear, organised project brief for your team.

Organised handover

Receive completed onboarding information in a clear format that fits into your existing agency workflow.

The difference

Less chasing. Faster projects.

Without Clientovo
  • 15+ onboarding emails
  • Manually chasing clients
  • Files stored everywhere
  • Missing information
  • Staff manually creating briefs
With Clientovo
  • One onboarding link
  • Client follow-ups handled
  • Everything organised
  • Completion tracking
  • Structured client briefs

Built for agencies that are tired of chasing clients.

If your team regularly needs files, access details, questionnaires or project information from new clients, Clientovo can handle the boring part.

Marketing AgenciesWeb Design AgenciesCreative AgenciesBranding Agencies
The ROI

See what onboarding is costing you.

Use your own numbers to estimate how much agency time is being spent on client onboarding admin each month.

Agency onboarding estimate

Time spent onboarding: 18 hours

Estimated monthly admin cost: £360

Potential time and cost saved
More time for paid client work.
Get started

Take client onboarding off your team’s plate.

Clientovo manages the repetitive work behind your client onboarding, from collecting information and files to following up when something is missing. Tell us how your agency currently onboards clients and we’ll show you how Clientovo can fit into your process.

Get started

Spend less time chasing clients.

Let Clientovo handle the boring part of onboarding so your team can focus on the work clients actually pay you for.

Get started

Ready to simplify your client onboarding?

Whether you have a question about Clientovo or want to see how it could fit your agency, get in touch and we’ll be happy to help.

contact@clientovo.com